Pros: RelayHealth has broken down its solutions for healthcare providers. It is geared toward clinics, hospitals, military health systems, pharmaceutical manufacturers, pharmacies, business partners, and physicians.

Cons: The solutions are broken down dependent upon what the healthcare professional needs. The site has an overwhelming amount of information.

The Bottomline: RelayHealth no longer offers a traditional PHR. The company offers a documentation program to physicians that allows PHR information to be entered into the company’s software.
Editor’s Rating:

Reviewed on April 3, 2011

Summary:
RelayHealth is a suite of tools geared towards making healthcare providers’ problems easier to deal with. Several solutions are offered for each role, including for the doctor/patient relationship.



Features:
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RelayClinical Documentation
This is the solution offered to physicians to efficiently document and order treatment and share information with other providers by using document templates with free text and embedded ordering. The platform is supposed to integrate a PHR with a physician’s notes to engage a patient and encourage more participation in their care.

RelayClinical eScript
This feature automatically screens for patient allergies related to previous medications. New meds are automatically added to the generated PHR. Refills and renewals are done online to streamline the process.

Multiple Solutions
Analytics, cashflow assurances, collections, communicator, documentation, eScript, orders, and results are all offered as patient care roles. On the site there is no sign of the PHR for review. It all seems to be geared toward making the provider’s role easier by allowing them to distance themselves from the patient.