Pros: Peoplechart provides online personal health records data management. This service maintains comprehensive, organized medical records from multiple healthcare providers. Medical record collection services with high-tech capabilities for importing and protecting data offer high level coordination of care capabilities. Customer service is available 24/7.

Cons: This is a very pricey PHR. Individual plan costs $24.95/person per month. Family plans start at $64.95/month for 4 people with additional family members added for $16.25/person/month.

The Bottomline: This is a comprehensive PHR service rather than a tool. The cost is prohibitive for many people. Someone who requires a service like this may well need more than 6 providers and 390 pages in a year. And Peoplechart will charge them for every additional provider and page.

Editor’s Rating:

Reviewed on Monday, April 04, 2011

Summary:
Peoplechart is an online PHR with a twist. Rather than rely on the user to constantly upload the latest test results and changes, Peoplechart collects the information while keeping you apprised of what data has been added. Medical information is instantly accessible via internet connection or telephone. Sharing records among physicians and family members is all through user permissions. Users may see who has accessed their information quickly and easily. The service is secure. Users control when records are accessed and by whom they are seen.



Features:
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Simple Registration: User friendly interface prompts individuals through the registration process.

Cost and Support: The Individual plan costs $24.95/person per month. Family plans start at $64.95/month for 4 people with additional family members added for $16.25/person/month. Each plan includes request, retrieval, and electronic organization of medical records for 6 providers per person. Additional providers may be added for a $50 fee. Providers include physicians’ offices, hospitals, clinics, lab service centers, diagnostic centers and other healthcare facilities. Peoplechart offers a 90-day money-back guarantee. 24/7 customer support is available over the phone or via internet. The Call Center can fax medical records to providers as requested.

Limitations
The Individual plan covers up to 6 physicians or healthcare providers per person and will index up to 390 total pages of information. The Family plan will also index up to 6 physicians per member and 390 pages in total for each one. Additional providers may be added at a cost of $50 each and plans include 2 updates per provider, with additional updates available at $10 each.

Data Collection: The main focus of Peoplechart’s service is collecting medical records from multiple providers and collating the information in one central place. Members enter provider information and Peoplechart does the rest. They verify the location of records, communicates with providers, negotiates reasonable fees for medical record copying, and informs members of steps and approvals needed for fees. Peoplechart then scans, tags, and categorizes the medical records. The goal of Peoplechart is to accumulate as much data in electronic format as possible.

Sharing: Peoplechart offers Secure Messaging with providers and tracks physician referrals. All information is secure, including downloads with 256 bit encryption to CD or flash drive.

Standards Support: Peoplechart supports Continuity of Care Record. The data can be imported in several standard formats.

Integrated Paper and Electronic Records: Peoplechart can collect copies of medical records from various medical providers. Records are indexed along 5 categories: Record Provider, Author Date, Author Name, Specialization, and Record Type. Extensive cross-indexing allows for ease of finding information.

Extra Benefit: The certified illustrated A.D.A.M. Health Encyclopedia is available for members to research health information, conditions, diseases, medications and other medical material.